FLEXCO IN-FOCUS

Narrator: Every morning, before any product we build leaves the building, someone at Flexco is already trying to break it. People like to imagine there's a secret behind a product that holds up, a formula, something you could bottle and sell. There isn't. The Flexco difference isn't a magic formula. It's testing.

Chris Byrne, Business Unit Director, Light-Duty: Customers across the board are always up against downtime, and that can be for a number of reasons. But one of the things we try to do is make sure our products are very reliable, so that when customers put our product into their conveyor system, we're not going to be part of that downtime problem. We're actually helping them solve it. So we try to simulate those environments as best as possible. It can be in the form of just cycling something over and over as fast as you can. It can be putting real material on a conveyor in our test lab and putting it in a situation that simulates the real world.

Matt Williams, Senior Engineering Manager: We test to develop a product, not necessarily just to verify it works. We test to find the weak points so we can fix those in the design before it ever gets to our customer. Passing a standard is only the starting point. We want to understand what happens when tension, speed, temperature, and abrasion all come together.

Chris Byrne, Business Unit Director, Light-Duty: Products fail in testing all the time, and that's really our ultimate goal: to fail that product, know its limits, and then learn from that and carry it on to the next design improvement. Our basic philosophy for testing products is all about learning. We do that learning by failing the products, destroying them through various tests, ultimately finding the limits of the product, and then making design changes that lead to a better performing product in the field.

Matt Williams, Senior Engineering Manager: Field data lets us recreate real operating conditions in the lab, so we can make design improvements quicker and with better confidence. The goal is to find the weak points here at our facilities before our customers ever find them in the field.

Chris Byrne, Business Unit Director, Light-Duty: When I think of what's in this facility as far as testing, it's really Thomas Edison's lab. We're here to make and break things. We want to learn from that failure. We want to work those bits of knowledge into our design and our products to make our customers' experience better overall. When a product ships out of Flexco, customers should be able to count on reliability, quality, and the knowledge that we've put this product through a very rigorous testing program that allows us to stand behind it.

Narrator: There's no secret formula. There never was. Just people who show up every day to break what we build, so our customers never have to watch it break in the field. And when our own employees leave the facility, they leave knowing exactly what's going out the door behind them. Not a promise. Proof. The Flexco difference isn't a magic formula. It's just what we do.

Transcript coming soon.

Transcript coming soon.

Transcript coming soon.